Retail Operations & Merchandising Specialist

LVMH; Vernon (CT); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Healthcare benefits

Employee discounts

Inclusive culture

Job summary

Sephora is seeking an Operations Associate to be the backbone of the store, ensuring smooth operations from inventory management to visual merchandising and client service. You will help deliver an exceptional shopping experience and support a high-performing team in a fast-paced retail environment.

The role emphasizes organization, collaboration, and a proactive mindset, with flexibility in scheduling and a commitment to Sephora's standards and guest satisfaction.

Qualifications

• 1–2 years of experience in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: inventory, stock replenishment, order fulfillment, and maintain standards.
• Assist with visual merchandising to reflect Sephora's brand in promotions and events.
• Deliver exceptional service to create outstanding client experiences and hit sales goals.
• Foster inclusivity and teamwork, promoting a culture of openness.
• Uphold Sephora standards by following policies and ensuring a safe, welcoming shopping environment.

Skills

Organizational skills

Time management

Client service

Communication

Interpersonal skills

Team player

Fast-paced environment

Physical strength

Job description

Sephora is seeking an Operations Associate to be the backbone of the store, ensuring smooth operations from inventory management to visual merchandising and client service. You will help deliver an exceptional shopping experience and support a high-performing team in a fast-paced retail environment.

The role emphasizes organization, collaboration, and a proactive mindset, with flexibility in scheduling and a commitment to Sephora's standards and guest satisfaction.