Retail Operations & Merchandising Specialist

sephora.com; Indianapolis (IN); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Competitive compensation

Job summary

Sephora Indianapolis is seeking an Operations Associate to be the backbone of the store's daily functions, from inventory management to visual merchandising. You will help maintain operational standards, support client experiences, and ensure a smooth shopping environment.

Ideal candidates are organized, reliable, and able to thrive in a fast-paced retail setting while maintaining a focus on exceptional service and teamwork.

Qualifications

• 1-2 years of experience in a similar role or in retail, hospitality, or client-focused environment
• Excellent organizational and time management skills
• Quick learner with the ability to absorb and communicate product knowledge
• Ability to support outstanding client service
• Excellent communication and interpersonal skills

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all

Skills

Customer service

Organization

Communication

Teamwork

Fast-paced environment

Job description

Sephora Indianapolis is seeking an Operations Associate to be the backbone of the store's daily functions, from inventory management to visual merchandising. You will help maintain operational standards, support client experiences, and ensure a smooth shopping environment.

Ideal candidates are organized, reliable, and able to thrive in a fast-paced retail setting while maintaining a focus on exceptional service and teamwork.