Retail Operations & Merchandising Associate - Flexible Hours

Sephora USA, Inc.; Washington (District of Columbia); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Inclusion & Belonging

Meaningful Rewards

Healthcare benefits

Job summary

Sephora USA, Inc. in Washington, DC is seeking an Operations Associate to ensure smooth store operations, from inventory management to visual merchandising, while delivering exceptional client experiences.

You will be organized, collaborative, and customer-focused, supporting the team to uphold Sephora’s standards and create a welcoming shopping environment. This role requires flexibility across scheduling and a commitment to reliability.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Organizational skills

Time management

Quick learner

Client service

Communication

Team player

Fast-paced environment

Physical strength

Job description

Sephora USA, Inc. in Washington, DC is seeking an Operations Associate to ensure smooth store operations, from inventory management to visual merchandising, while delivering exceptional client experiences.

You will be organized, collaborative, and customer-focused, supporting the team to uphold Sephora’s standards and create a welcoming shopping environment. This role requires flexibility across scheduling and a commitment to reliability.