Retail Operations & Merchandising Associate — Flexible Hours

Sephora USA, Inc; New York (NY); On-site; USD 30,307 - 34,440; Part time

Benefits offered by this job

Healthcare benefits

Employee discount

Flexible scheduling

Job summary

Sephora is seeking an Operations Associate at NY-Queens Center to uphold store operations, support inventory management, and enhance the client experience in a fast-paced retail environment.

Ideal candidates have 1–2 years in retail or service, strong organizational skills, and a willingness to learn product knowledge. The role offers part-time scheduling with evenings, weekends, and holidays required to meet store needs.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
• Excellent organizational and time management skills
• Quick learner with the ability to absorb and communicate product knowledge
• Ability to support outstanding client service
• Excellent communication and interpersonal skills
• Team player with a goal-driven mindset
• Comfortable in a fast-paced environment with a strong client focus
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all

Skills

Customer service

Organizational skills

Time management

Team player

Communication skills

Job description

Sephora is seeking an Operations Associate at NY-Queens Center to uphold store operations, support inventory management, and enhance the client experience in a fast-paced retail environment.

Ideal candidates have 1–2 years in retail or service, strong organizational skills, and a willingness to learn product knowledge. The role offers part-time scheduling with evenings, weekends, and holidays required to meet store needs.