Retail Operations & Merchandising Associate

Sephora USA, Inc; San Francisco (CA); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora USA, Inc. in San Francisco, CA is seeking an Operations Associate at the CA-Stonestown Galleria store to keep inventory, stock, and visuals running smoothly while delivering an exceptional client experience.

You will collaborate with a dynamic team, support daily operations, and help meet sales goals through organized processes, reliable attendance, and strong communication in a fast-paced retail environment.

Qualifications

• 1–2 years of experience in retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Inventory management

Customer service focus

Organization

Team collaboration

Communication

Job description

Sephora USA, Inc. in San Francisco, CA is seeking an Operations Associate at the CA-Stonestown Galleria store to keep inventory, stock, and visuals running smoothly while delivering an exceptional client experience.

You will collaborate with a dynamic team, support daily operations, and help meet sales goals through organized processes, reliable attendance, and strong communication in a fast-paced retail environment.