Retail Operations Leader: Drive Sales & Service

Ulta; Ames (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

Ulta Beauty is seeking an experienced Operations Manager to lead the store team, drive top-line sales, and manage inventory life-cycle at our Ames location. You will mentor Task Associates and the Merchandise Manager, ensure operational excellence, and uphold Ulta Beauty standards in every guest interaction.

The role emphasizes leadership, scheduling, training, and compliance, with a focus on delivering outstanding guest service and measurable performance improvements.

Qualifications

• Bachelor’s degree preferred; experience in retail management ideal.
• 2–3+ years in management or leadership roles.
• Strong customer service and merchandising experience.
• Demonstrated ability to lead a diverse team.

Responsibilities

• Lead store operations to achieve sales, inventory, and compliance goals.
• Hire, train, and develop a high-performing team.
• Schedule staff and manage payroll within budget.
• Monitor inventory, planograms, and RTV/DIF processes.
• Engage guests with exceptional service and brand experience.

Skills

Leadership

Communication

Team development

Analytical thinking

Adaptability

Education

Bachelor’s degree preferred

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty is seeking an experienced Operations Manager to lead the store team, drive top-line sales, and manage inventory life-cycle at our Ames location. You will mentor Task Associates and the Merchandise Manager, ensure operational excellence, and uphold Ulta Beauty standards in every guest interaction.

The role emphasizes leadership, scheduling, training, and compliance, with a focus on delivering outstanding guest service and measurable performance improvements.