Retail Operations Lead – Store & Warehouse

Lewis Marine Supply, Inc.; Florida; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Company-paid short-term disability

Life insurance

401(k) with company match

Job summary

Lewis Marine Supply is seeking an organized Assistant Manager (Retail) to back up the Store Manager in operations, logistics, purchasing, and customer service. You will handle shipping/receiving, records, vendor transfers, and ensure excellent service to customers.

The role emphasizes supervising cash handling, deposits, and staff training, with a focus on inventory accuracy and efficient distribution of parts to the sales floor. A customer-focused, proactive leader is desired.

Qualifications

• Prior experience in retail operations, logistics, or customer service preferred.
• Strong organizational and communication skills are essential.
• Comfortable multitasking in a fast-paced environment.
• Professional demeanor and customer-service oriented.

Responsibilities

• Supervise daily store operations, including cash handling and cashier performance.
• Ensure accuracy of daily deposits and compliance with procedures.
• Coordinate special orders, product transfers, and shipments to maintain inventory accuracy.
• Oversee warehouse staff for organized storage and efficient distribution to sales floor.
• Lead sales floor team with training, guidance, and motivation.
• Maintain high standards of customer service and resolve issues effectively.
• Collaborate with Store Manager to hit sales targets and improve efficiency.
• Uphold safety and cleanliness in store and warehouse.
• Demonstrate leadership and effective communication to support a productive team.

Skills

Organizational skills

Communication

Time management

Leadership

Problem solving

Tools

Monday.com

Paychex

Job description

Job Description – Assistant Manager (Retail) (Boat Owner's Warehouse)

Job Type: Full-time

Company Overview: Lewis Marine Supply is a fast-growing, high-volume 60+ year established Marine Distributor and Retailer located in sunny South Florida, with locations throughout the Southeastern US. We are committed to providing exceptional customer service and high-quality products to our customers and community and strive to create a welcoming environment where customers can enjoy a seamless shopping experience.

Position Overview: We are seeking a highly organized and detail-oriented candidate to serve as back-up to the Store Manager to support day-to-day store operations, logistics, purchasing, and customer service functions. This role involves handling shipping and receiving, maintaining accurate records and reports, managing vendor and inter-store transfers, and ensuring exceptional service to both internal and external customers.

Responsibilities:

• Supervise daily store operations, including cash handling and overseeing cashier performance during shifts.
• Ensure accuracy of daily deposits and compliance with financial procedures.
• Coordinate special orders, product transfers, and incoming shipments to maintain inventory accuracy and timely fulfillment.
• Oversee the warehouse team, ensuring organized storage and efficient distribution of parts to the sales floor.
• Supervise sales floor staff, including providing training, guidance, and ongoing motivation.
• Maintain high standards of customer service, addressing customer needs and concerns effectively.
• Collaborate with the Store Manager to achieve sales targets and improve operational efficiency.
• Uphold safety protocols and cleanliness standards throughout the store and warehouse.
• Demonstrate strong leadership, communication, and problemsolving skills to support a positive and productive team environment.
  
  

Qualifications:

• Prior experience in retail operations, logistics, or customer service preferred.
• Strong organizational and communication skills.
• Comfortable with multitasking in a fastpaced environment.
• Proficient in basic computer programs and systems such as Monday.com and Paychex (or similar platforms).
• Reliable, punctual, and customerfocused.
• Excellent written and verbal communication skills.
• Strong organizational and timemanagement abilities.
• Ability to work independently and as part of a team.
• Professional demeanor and customerservice oriented.
  
  

Benefits:

• Lewis Marine Supply provides you and your eligible family members with a comprehensive and valuable benefits package, including medical, dental, and vision coverage, as well as companypaid shortterm disability and life insurance. In addition, employees have access to a wide range of supplemental benefits, including a 401(k) plan with company matching.
• Competitive pay based on experience.
• Opportunities for advancement and career growth.