Retail Operations Lead: Drive Sales & Brand Experience

Faherty Brand; Laguna Beach (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(K) Plan with company match

Incentives Program

Commuter Options/Benefits

Generous employee discount

Job summary

Faherty Brand is seeking a store leadership professional in California to drive sales, guest experience, and operations at our Laguna Beach location. You will lead a team, coordinate with ecommerce, manage client outreach, and ensure visual standards align with brand.

The role emphasizes positive culture, coaching, and performance-driven results. Responsibilities include cash management, events planning, and monthly store assessments, with a focus on staying aligned to Faherty's values and

Qualifications

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
• Omnichannel awareness and ability to lead a team between retail stores and ecommerce.
• Adept with technology and apps, including Google Suites and MS Office.
• Strong communication skills across channels.
• Experience coaching and developing a leadership team.
• Proven track record of exceeding sales and performance goals.
• Passionate about contributing to brand with purpose and advocacy.

Responsibilities

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Manage client outreach and maintain up-to-date client information.
• Assist in planning and execution of in-store events.
• Analyze key business metrics to identify performance improvement opportunities.
• Cash management and monthly supply orders in collaboration with Leadership Team.
• Prepare store and team for monthly assessments.
• Maintain neat, clean and organized sales floor and visual standards.
• Motivate and inspire the team, recognize performance, and communicate effectively.

Skills

Leadership

Omnichannel awareness

Communication

Coaching & development

Sales performance

Team collaboration

Tools

Google Suites

MS Office

Job description

Faherty Brand is seeking a store leadership professional in California to drive sales, guest experience, and operations at our Laguna Beach location. You will lead a team, coordinate with ecommerce, manage client outreach, and ensure visual standards align with brand.

The role emphasizes positive culture, coaching, and performance-driven results. Responsibilities include cash management, events planning, and monthly store assessments, with a focus on staying aligned to Faherty's values and