Retail Operations Lead: Customer Experience & Loss Prevention

Ross Stores, Inc.; Fontana (CA); On-site; USD 58,454,000 - 83,268,000; Full time

Job summary

Ross Stores, Inc. is seeking a Loss Prevention professional in Fontana, CA to oversee store operations, protect assets, and lead loss-prevention initiatives while maintaining customer service standards.

This role requires at least two years of store or assistant store manager experience and fluent English; evening and weekend shifts may be required. Base pay ranges from $20.40 to $29.06 per hour, with location and experience affecting compensation.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity.
• Assists in analysis of Store reports to evaluate controllable expenses and performance.
• Communicates variances to Store Manager.
• Ensures proper scheduling of Associates to meet objectives.
• Ensures compliance with State, Local and Federal regulations.

Skills

Store management experience

English fluency

Customer service

Multitasking

Job description

Ross Stores, Inc. is seeking a Loss Prevention professional in Fontana, CA to oversee store operations, protect assets, and lead loss-prevention initiatives while maintaining customer service standards.

This role requires at least two years of store or assistant store manager experience and fluent English; evening and weekend shifts may be required. Base pay ranges from $20.40 to $29.06 per hour, with location and experience affecting compensation.