Retail Operations Lead

Domino's; Phoenix (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Domino's in Phoenix, United States is seeking an Assistant Manager to oversee store operations and ensure performance standards are met. You will lead a team, manage inventory, handle customer inquiries, and implement scheduling and loss prevention strategies.

The role requires strong leadership, communication, and problem-solving abilities with a focus on operational excellence in a fast-paced retail environment.

Qualifications

• Minimum 1 year of documented retail or customer service experience; prior management experience is preferred.
• Must be 18 years of age or older.
• Demonstrated proficiency in leadership, communication, and interpersonal relations.
• Capacity to maintain consistent availability, including evening, weekend, and holiday shifts.

Responsibilities

• Oversee daily store operations in conjunction with the Store Manager and ensure compliance with company standards.
• Direct, train, and supervise team members to meet established performance metrics and operational goals.
• Manage inventory control, including receiving, stocking, and product merchandising according to company specifications.
• Maintain store standards regarding cleanliness, organization, and adherence to all company policies and procedures.
• Address customer inquiries and complaints with professionalism, resolving issues in accordance with company protocol.
• Develop and manage work schedules and monitor team member hours for operational efficiency.
• Execute loss prevention protocols and maintain store security measures.
• Evaluate sales data and implement performance improvement strategies.
• Coordinate marketing and promotional initiatives to support sales objectives.
• Execute opening and closing procedures as assigned.

Skills

Leadership

Communication

Interpersonal relations

Problem-solving

Analytical thinking

Customer service

Time management

Attention to detail

Tools

POS systems

Inventory software

Job description

Domino's in Phoenix, United States is seeking an Assistant Manager to oversee store operations and ensure performance standards are met. You will lead a team, manage inventory, handle customer inquiries, and implement scheduling and loss prevention strategies.

The role requires strong leadership, communication, and problem-solving abilities with a focus on operational excellence in a fast-paced retail environment.