Retail Operations & Customer Experience Associate

No Longer Bound; Johns Creek (GA); On-site; USD 25,000 - 38,000; Full time

Job summary

No Longer Bound in Johns Creek, GA seeks a customer-focused Retail Associate to support the Retail Management team with register transactions, cash handling, and maintaining a welcoming store environment. The role emphasizes accurate transactions, strong customer service, and clean, organized displays throughout the store.

You will collaborate with staff to stock shelves, assist in setting up displays, and promptly report issues to management to ensure a smooth shopping experience for every

Qualifications

• Must be a people person with a pleasant and willing attitude.
• Experience in retail operations preferred.
• Excellent communication skills (oral and written) with strong English.
• Excellent math and money handling skills.
• Commitment to NLB Thrift Stores' Mission.
• Ability to interpret written or oral instructions.
• Ability to operate a cash register and credit card machine.
• Ability to operate general office machines.
• Detail-oriented with solid organizational skills.
• Problem solver with initiative and ability to work with minimal supervision.
• Demonstrated planning skills to meet goals.

Responsibilities

• Assist the Retail Management team with register transactions, cash, checks and card payments to ensure accurate and secure processing.
• Help establish and maintain customer service standards to align with the store's mission and provide a pleasant shopping experience.
• Maintain store appearance by restocking supplies, addressing safety hazards, cleaning public areas, and keeping floors, windows and displays in good order.
• Assist staff with stocking shelves and clothing racks to maximize shopping opportunities.
• Support setup or changes to store displays to enhance the shopping environment and entice customers to explore new areas.
• Communicate daily with management about customer service issues, register errors, employee concerns, accidents, and general store operations.

Job description

No Longer Bound in Johns Creek, GA seeks a customer-focused Retail Associate to support the Retail Management team with register transactions, cash handling, and maintaining a welcoming store environment. The role emphasizes accurate transactions, strong customer service, and clean, organized displays throughout the store.

You will collaborate with staff to stock shelves, assist in setting up displays, and promptly report issues to management to ensure a smooth shopping experience for every