Retail Operations Associate: Customer Experience Champion

nouria; Albany (GA); On-site; USD 26,000 - 36,000; Full time

Job summary

Enmarket in Albany, GA is hiring Sales Associates to ensure smooth station operations during shifts and to deliver best-in-class service to customers. You will help maintain store safety, greet customers, promote specials, and support the company’s safety programs.

Ideal candidates are 18+, comfortable handling cash, and capable of lifting up to 50 pounds. Join a growing team focused on friendly, efficient in-store experiences for our local community.

Qualifications

• Read, understand, and write the English language at the eighth-grade level.
• Perform arithmetic calculations at the eighth-grade level in order to be able to make change, complete shift reports, and account for a variety of products during vendor check-in.
• Having the ability to validating Identification prior to selling tobacco and/ or alcohol (as per required under regulations).
• Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques
• Ability to remain calm and respond according to policies and procedures in any form of emergencies.
• Tolerate exposure to gasoline fumes and cleaning products;
• Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store)
• Perform general housekeeping duties as needed
• Must be 18 years of age

Responsibilities

• Must be able to work a flexible schedule as needed.
• Communicate verbally and in writing with various management on store operations in a very quick timeline especially any changes or items that may adversely affect the store's operations.
• Must be able to interact with customers in a friendly, professional manner
• Prepare a shift report at the end of the shift as per company guidelines.
• Must be 18 years of age or older
• Customer Service
• Provide the best customer experience to every customer
• Greet every customer with a smile and sincere greeting
• Suggest possible purchases to the customers and promote specials
• Assume full responsibility for the execution of our customer service program at the site level
• Safety & Station Appearance
• Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers.
• Assure all environmental and hazardous material regulations are strictly enforced
• Maintain safety and security of the store and document any accidents or incidents that occur
• Manage the maintenance of the customer environment inside and around the perimeter of the store
• Operate all assigned equipment safely and efficiently
• support implementation of our Safety and Health program
• Promptly Report workplace accidents, injuries, incidents or illnesses
• Complete the new employee safety orientation procedure

Skills

Customer service

Job description

Enmarket in Albany, GA is hiring Sales Associates to ensure smooth station operations during shifts and to deliver best-in-class service to customers. You will help maintain store safety, greet customers, promote specials, and support the company’s safety programs.

Ideal candidates are 18+, comfortable handling cash, and capable of lifting up to 50 pounds. Join a growing team focused on friendly, efficient in-store experiences for our local community.