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Retail Merchandising Supervisor
Apply locations: Everett, Washington, United States; Marysville, Washington, United States
Time type: Full time
Posted on: Posted 7 Days Ago
Job requisition id: R-129349
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Retail Merchandising Supervisor
The role of the Retail Merchandising Supervisor (RMS) is the accountability for the hiring, training/coaching and monitoring the hourly merchandising staff to achieve world-class retail effectiveness while optimizing cost efficiencies. Individuals will need to ensure all in-store activities are properly executed to support the merchandising plan.
The Retail Merchandising Supervisor will have an assigned geography and Sales Service Representatives who are scheduled to perform in-store activities (merchandising, display building, backroom management, etc.). The Retail Merchandising Supervisor will oversee these individuals and aid in developing their capabilities.
A successful Retail Merchandising Supervisor should excel in the following skills:
- Actively participate in the interview process of new hires via in-person or video conferencing of prospective candidates.
- Manage the selection process for all new hires to the Sales Service Representative (SSR’s) position.
- Ensure newly hired SSRs participate in a standard onboarding/orientation process and all appropriate training programs within the prescribed timelines.
- Responsible for on-the-job coaching as well as providing continuous learning and development for SSRs.
- Utilize the Performance Management process to assist in correcting substandard work practices by direct reports.
- Communicate Sales team/area priorities and help SSRs prioritize time and efficient work standards.
- Ensure all merchandising activities are properly executed at store level to support merchandising game plan.
- Responsible for annual performance appraisals for all direct reports.
- Approve all requests for leave in a timely manner and communicate to impacted employees.
- Have a general understanding of employee benefits for both full-time and part-time eligibility.
- Work in a collaborative environment with District Managers to ensure merchandising standards are adhered to.
Key Competencies:
- Conflict Management: Ability to identify and manage areas of conflict, defusing situations of conflict and creating an acceptable resolution.
- Confronting Direct Reports: Open and candid feedback to aid in identifying areas of skill development and overall performance opportunities of direct reports.
- Customer Focus: Using sales and business approaches that provide service and value beyond customers' expectations.
- Developing Direct Reports and Others: Excel at encouraging individual development by incorporating Praise, Question, Polish into daily coaching routine.
- Managing Diversity: Awareness of both the qualitative and quantitative aspects of a diverse group of direct reports.
- Informing: Skilled in communicating with a broad range of Mondelez employees and store personnel.
- Listening: Strive to gain a complete understanding prior to rendering decisions.
- Motivating Others: Incorporate varied methodologies to inspire direct reports to produce beyond their capabilities.
- Planning: Develop strategies that address key organizational initiatives while balancing the need to operate in a cost-efficient environment.
- Sizing Up People: Taking the time to understand the whole employee and not just their performance.
- Building Effective Teams: Incorporate coaching techniques and motivational skills to develop a sense of team versus individuals.
What can you expect from us?
- The base salary range for this position is $61,200 to $84,225; the exact salary depends on several factors such as experience, skills, education, and budget.
- This position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
- In addition, Mondelez International offers benefits such as health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays, and vacation time. Some of these benefits have eligibility requirements.
Who is a good fit?
- High School Diploma or GED required, bachelor's degree preferred.
- You must be at least 18 years of age and have a valid driver's license.
- A flexible work schedule may be required, including being available to work weekends and holidays.
- Previous Retail, Sales and/or Customer Service experience is a plus.
- Successful completion of drug test, MVR check, and general background check.
- Ability to perform physically demanding work in a fast-paced work environment.
- Computer literate (Microsoft Office, Internet and Cellular/Wireless devices).
No Relocation support available.
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.
Job Type
Regular Field Sales
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way.