Retail Merchandising Supervisor

Staples; Laurel (MD); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Generous paid time off

401(k) with company match

Full medical, dental and vision insurance

Employee discounts on merchandise and services

Discounts at retailers and restaurants

Job summary

A leading office supply retailer is hiring a Merchandising & Inventory Supervisor in Laurel, MD. This role involves overseeing inventory controls, delivering excellent customer service, and leading a team in a dynamic retail environment. Ideal candidates will demonstrate retail operations knowledge and possess strong management capabilities. Full-time hours and competitive benefits are offered.

Qualifications

• Able to work a flexible schedule based on store needs.
• Clear understanding of merchandising and retail operations.
• Experience managing and coaching a team.
• Must engage and speak to customers, understanding their needs.
• Ability to handle many priorities and multitask effectively with limited or no supervision.
• Ability to lift, push or pull materials up to 100 pounds, climb ladders, stand and walk continuously.

Responsibilities

• Process inventory controls efficiently.
• Deliver exceptional customer service.
• Execute product activities and maintain stock levels.
• Deliver exceptional customer service.
• Understand and utilize basic selling skills to engage and present solutions to customers.
• Provide an inviting environment by maintaining a neat and clean store.
• Perform front-end responsibilities such as cashier, returns, and online reservations.
• Provide store leadership when scheduled as the “Manager on Duty.”
• Be flexible to perform other duties as assigned.

Skills

Customer engagement

Team management

Multitasking

Inventory management

Merchandising

Multitasking

Physical stamina

Job description

Overview

Merchandising & Inventory Supervisors demonstrate passion for Sales Floor Merchandising and Signage Standards, Inventory Management, Back‑Room Operations and Customer Service through actions and coaching. You will be collaborative and inclusive in helping our customers while being part of a fun, team‑oriented retail culture. Hiring immediately.

Benefits & Compensation

• Full‑time hours, generous paid time off, career development program and weekly pay
• Compensation based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in‑store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more

Key Responsibilities

• Process accurate and efficient inventory controls: Zero Balance, Return to Vendor, Return to Warehouse, Cross Channel Returns, Reserve online pick up in store
• Execute all product activities including truck unloading, sorting, stocking, and maintaining stock levels
• Execute Weekly Planograms and seasonal promo merchandising changeover
• Deliver exceptional customer service
• Understand and utilize basic selling skills to engage and present solutions to customers
• Provide an inviting environment by maintaining a neat and clean store
• Perform front‑end responsibilities such as cashier, returns, and online reservations
• Provide store leadership when scheduled as the “Manager on Duty”
• Be flexible to perform other duties as assigned

Qualifications & Essential Skills

• Able to work a flexible schedule based on store needs
• Clear understanding of merchandising and retail operations
• Experience managing and coaching a team and/or supervising others
• Must engage and speak to customers, understanding their needs
• Ability to handle many priorities and multitask effectively with limited or no supervision
• Ability to lift, push or pull materials up to 100 pounds, climb ladders, stand and walk continuously
• Ability to work cooperatively in a high‑paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Preferred but not required: key holder experience within a retail environment

Staples does not sponsor applicants for work visas for this position.