Retail Merchandising Supervisor

Staples; Cupertino (CA); On-site; USD 30,307 - 30,651; Full time

Job summary

A leading office supply retailer in Cupertino, CA, is hiring a Merchandising & Inventory Supervisor. The role involves managing inventory, leading a team, and ensuring exceptional customer service. Ideal candidates will have retail management experience, strong communication skills, and the ability to work in a fast-paced environment. The position offers a full-time schedule with competitive pay ranging from $22.00 to $22.25 per hour.

Qualifications

• Experience managing and coaching a team in a retail environment.
• Ability to engage with customers and understand their needs.
• Ability to lift and manage heavy items within store operations.

Responsibilities

• Process accurate and efficient inventory controls.
• Execute product activities including truck unloading and stocking.
• Deliver exceptional customer service and maintain a clean store.
• Provide store leadership as the Manager on Duty.

Skills

Flexible schedule

Customer engagement

Team management

Merchandising knowledge

Multitasking

Conflict management

Job description

Overview

Merchandising & Inventory Supervisors demonstrate their passion for Sales Floor Merchandising and Signage Standards, Inventory Management, Back-Room Operations and Customer Service through actions and coaching. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

Base pay range: $22.00/hr - $22.25/hr

Responsibilities

• Process accurate and efficient inventory controls: Zero Balance, Return to Vendor, Return to Warehouse, Cross Channel Returns, Reserve online pick up in store
• Execute all product activities including truck unloading, sorting, stocking, and maintaining stock levels
• Execute Weekly Planograms and seasonal promo merchandising changeover
• Deliver exceptional customer service
• Understand and utilize basic selling skills to properly engage and present solutions to our customers
• Provide an inviting environment for the customers by maintaining a neat and clean store
• Perform front end responsibilities such as cashier, returns, and online reservations
• Provide store leadership when scheduled as the “Manager on Duty”
• Be flexible to perform other duties as assigned

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Has a clear understanding of merchandising and retail operations
• Experience managing and coaching a team and/or supervising others
• Must be able to engage and speak to customers and understand their needs
• Ability to handle many priorities and to multitask effectively with limited or no supervision
• Ability to lift, push or pull materials in the 100-pound range, climb ladders, stand and walk continuously
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Preferred but not required: key holder experience within a retail environment

Staples does not sponsor applicants for work visas for this position.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

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Note: This description reflects the role as described and does not include all possible duties and requirements as they may vary by store.