Retail Merchandising Lead & Team Leader

Sam's West, Inc.; Conway (AR); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Education benefits

Job summary

Walmart in Conway, AR is seeking a Customer Service Associate to deliver member service, assist with self-service technology, and help customers with product selection and returns. You will stock, merchandise, and maintain store standards on the sales floor.

The role emphasizes teamwork, safety compliance, and a focus on the Open Door Policy, with opportunities for coaching, scheduling, and contributing to a positive guest experience. Prior retail or customer service experience is valued.

Qualifications

• Must be 18 years or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging needs and guiding purchases.
• Assist in supervising associates and coaching for service excellence.
• Maintain safety, stock, and merchandise presentation.
• Process returns and handle claims per policy.

Skills

Customer service

Retail experience

Communication

Job description

Walmart in Conway, AR is seeking a Customer Service Associate to deliver member service, assist with self-service technology, and help customers with product selection and returns. You will stock, merchandise, and maintain store standards on the sales floor.

The role emphasizes teamwork, safety compliance, and a focus on the Open Door Policy, with opportunities for coaching, scheduling, and contributing to a positive guest experience. Prior retail or customer service experience is valued.