Retail Merchandising Lead - Inspire Teams & Delight Members

Sam's Club; White Bear Lake (MN); Presencial; USD 32.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) and stock purchase plan

Paid time off

Descripción de la vacante

Sam's Club in White Bear Lake, MN is seeking a retail associate to provide member service, assist with purchasing decisions, and guide members on self-service technology. You will help stock, price, and present merchandise while upholding safety and company policies.

The role includes supporting management with supervision of team members, training, scheduling, and maintaining a welcoming store environment in alignment with Walmart standards.

Formación

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsabilidades

• Provides member service by acknowledging the member and identifying member needs, providing guidance and support regarding self- service technology, assisting with purchasing decisions, locating merchandise and resolving issues according to company guidelines.
• Supervises associates, assigns duties, trains, and supports on member service approaches to ensure issues are resolved per policy.
• Maintains sales floor, handles claims, stocking, pricing, and merchandise presentation, and ensures safety and compliance with policies.
• Oversees order pick-up, processes returns, and supports team with improving processes and open-door ethics.

Conocimientos

Customer service

Retail experience

Descripción del empleo

Sam's Club in White Bear Lake, MN is seeking a retail associate to provide member service, assist with purchasing decisions, and guide members on self-service technology. You will help stock, price, and present merchandise while upholding safety and company policies.

The role includes supporting management with supervision of team members, training, scheduling, and maintaining a welcoming store environment in alignment with Walmart standards.