Retail Merchandising & Inventory Supervisor (Baltimore, MD)

Staples, Inc.; Baltimore (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development program

Weekly pay

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at hundreds of retailers

Job summary

Staples, Inc. is seeking a Merchandising & Inventory Supervisor in Baltimore to drive in-store merchandising standards, manage inventory and back-room operations, and coach a team for exceptional customer service. The role emphasizes collaboration, flexibility, and leadership across daily store activities.

The position offers full-time hours, competitive benefits, and opportunities for career development in a fast-paced retail environment.

Qualifications

• Experience managing and coaching a team and supervising others.
• Clear understanding of merchandising and retail operations.
• Ability to engage customers and understand their needs.
• Ability to handle many priorities with limited supervision.
• Willingness to be flexible with schedule.

Responsibilities

• Process accurate and efficient inventory controls: Zero Balance, Return to Vendor, Return to Warehouse, Cross Channel Returns, Reserve online pick up in store
• Execute all product activities including truck unloading, sorting, stocking, and maintaining stock levels
• Execute Weekly Planograms and seasonal promo merchandising changeover
• Deliver exceptional customer service
• Understand and utilize basic selling skills to properly engage and present solutions to our customers
• Provide an inviting environment for the customers by maintaining a neat and clean store
• Perform front end responsibilities such as cashier, returns, and online reservations
• Provide store leadership when scheduled as the “Manager on Duty”
• Be flexible to perform other duties as assigned

Skills

Merchandising

Retail operations

Team leadership

Customer engagement

Multi-tasking

Communication

Job description

Merchandising & Inventory Supervisors

demonstrate their passion for Sales Floor Merchandising and Signage Standards, Inventory Management, Back-Room Operations and Customer Service through actions and coaching. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a central role in helping your store, your people and your customers win.

• Process accurate and efficient inventory controls: Zero Balance, Return to Vendor, Return to Warehouse, Cross Channel Returns, Reserve online pick up in store

• Execute all product activities including truck unloading, sorting, stocking, and maintaining stock levels

• Execute Weekly Planograms and seasonal promo merchandising changeover

• Deliver exceptional customer service

• Understand and utilize basic selling skills to properly engage and present solutions to our customers

• Provide an inviting environment for the customers by maintaining a neat and clean store

• Perform front end responsibilities such as cashier, returns, and online reservations

• Provide store leadership when scheduled as the “Manager on Duty”

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Has a clear understanding of merchandising and retail operations

• Experience managing and coaching a team and/or supervising others

• Must be able to engage and speak to customers and understand their needs

• Ability to handle many priorities and to multitask effectively with limited or no supervision

• Ability to lift, push or pull materials in the 100-pound range, climb ladders, stand and walk continuously

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Preferred but not required: key holder experience within a retail environment

Staples does not sponsor applicants for work visas for this position.