Retail Merchandising & Inventory Supervisor

Staples; Tempe (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Full-time hours

Generous paid time off

Career development program

Weekly pay

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at retailers

Many more benefits

Job summary

Staples in Tempe, AZ is seeking a Merchandising & Inventory Supervisor to lead daily store operations, manage inventory, and coach a team to deliver exceptional customer service. You will oversee planograms, back-room processes, and front-end duties while driving sales and store standards.

The role requires strong merchandising knowledge, leadership ability, and a proactive approach to customer engagement in a fast-paced retail environment.

Qualifications

• Flexibility to work schedule based on store needs.
• Strong merchandising and retail operations understanding.
• Experience managing/coaching a team.
• Ability to engage customers and assess needs.
• Ability to multitask with limited supervision.
• Ability to lift/push/pull up to 100 lbs and navigate store safely.
• Comfortable in a fast-paced, sometimes stressful environment.
• Ability to resolve conflicts calmly and cooperatively.
• Maintain honesty and integrity with customer/business information.
• Preferred: experience as a key holder in retail.

Responsibilities

• Control inventory accuracy: zero balance, returns, reserve online pickup in store.
• Handle product activities: unloading, sorting, stocking, stock levels.
• Execute weekly planograms and seasonal merchandising changes.
• Deliver exceptional customer service.
• Use selling skills to present solutions to customers.
• Maintain a neat, inviting store environment.
• Perform front-end tasks: cashiering, returns, online reservations.
• Provide store leadership as Manager on Duty when scheduled.
• Flexibility to take on additional duties as needed.

Skills

Flexible schedule

Merchandising basics

Team leadership

Customer engagement

Multitasking

Lifting heavy items

High-paced environment

Conflict management

Integrity

Key holder (preferred)

Job description

Merchandising & Inventory Supervisors demonstrate their passion for Sales Floor Merchandising and Signage Standards, Inventory Management, Back-Room Operations and Customer Service through actions and coaching. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a central role in helping your store, your people and your customers win.

• Process accurate and efficient inventory controls: Zero Balance, Return to Vendor, Return to Warehouse, Cross Channel Returns, Reserve online pick up in store

• Execute all product activities including truck unloading, sorting, stocking, and maintaining stock levels

• Execute Weekly Planograms and seasonal promo merchandising changeover

• Deliver exceptional customer service

• Understand and utilize basic selling skills to properly engage and present solutions to our customers

• Provide an inviting environment for the customers by maintaining a neat and clean store

• Perform front end responsibilities such as cashier, returns, and online reservations

• Provide store leadership when scheduled as the “Manager on Duty”

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Has a clear understanding of merchandising and retail operations

• Experience managing and coaching a team and/or supervising others

• Must be able to engage and speak to customers and understand their needs

• Ability to handle many priorities and to multitask effectively with limited or no supervision

• Ability to lift, push or pull materials in the 100-pound range, climb ladders, stand and walk continuously

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Preferred but not required: key holder experience within a retail environment

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.