Retail Merchandising & Inventory Supervisor

Staples, Inc.; City of Olean (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Full-time hours

401(k) with company match

Medical, dental and vision insurance

Paid time off

Associate discounts on merchandise

Job summary

Staples, Inc. is seeking Merchandising & Inventory Supervisors to lead store-floor activities, optimize stock, and deliver top-notch customer service in a fast-paced retail setting in New York. You will supervise inventory processes, execute planograms, and support a team to meet sales goals.

The role requires flexible scheduling, strong merchandising knowledge, and the ability to coach staff and manage customer interactions in a high-volume Staples store.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Clear understanding of merchandising and retail operations.
• Experience managing and coaching a team and/or supervising others.

Responsibilities

• Manage inventory controls: Zero Balance, Return to Vendor, Return to Warehouse, Cross Channel Returns, Reserve online pickup in store.
• Execute product activities including unloading, sorting, stocking, and maintaining stock levels.
• Perform weekly planograms and seasonal merchandising changeovers.
• Deliver exceptional customer service and engage customers to present solutions.
• Provide a neat, inviting store environment and address customer needs.

Skills

Flexible schedule

Merchandising knowledge

Team leadership

Customer engagement

Multitasking

Physical stamina

Conflict management

Integrity

Key holder experience

Job description

Merchandising & Inventory Supervisors demonstrate their passion for Sales Floor Merchandising and Signage Standards, Inventory Management, Back-Room Operations and Customer Service through actions and coaching. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a central role in helping your store, your people and your customers win.

• Process accurate and efficient inventory controls: Zero Balance, Return to Vendor, Return to Warehouse, Cross Channel Returns, Reserve online pick up in store

• Execute all product activities including truck unloading, sorting, stocking, and maintaining stock levels

• Execute Weekly Planograms and seasonal promo merchandising changeover

• Deliver exceptional customer service

• Understand and utilize basic selling skills to properly engage and present solutions to our customers

• Provide an inviting environment for the customers by maintaining a neat and clean store

• Perform front end responsibilities such as cashier, returns, and online reservations

• Provide store leadership when scheduled as the “Manager on Duty”

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Has a clear understanding of merchandising and retail operations

• Experience managing and coaching a team and/or supervising others

• Must be able to engage and speak to customers and understand their needs

• Ability to handle many priorities and to multitask effectively with limited or no supervision

• Ability to lift, push or pull materials in the 100-pound range, climb ladders, stand and walk continuously

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Preferred but not required: key holder experience within a retail environment

Staples does not sponsor applicants for work visas for this position.