Retail Merchandising & Inventory Supervisor

Staples; Cincinnati (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly pay policy

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at retailers and restaurants

Career development program

Paid time off

Job summary

Staples in Cincinnati is seeking Merchandising & Inventory Supervisors to lead store operations, manage stock, and deliver exceptional customer service. You will execute planograms, supervise a team, and ensure accurate inventory across back-room and front-end duties.

The role emphasizes flexibility, hands-on merchandising, and strong communication with customers and staff to support store success.

Qualifications

• Flexible schedule based on store needs.
• Clear understanding of merchandising and retail operations.
• Experience supervising a team or coaching others.
• Ability to engage customers and understand their needs.
• Ability to multitask with limited supervision.
• Physical ability to lift up to 100 pounds, climb ladders, stand/walk.

Responsibilities

• Execute inventory controls: zero balance, returns, cross-channel returns, reserve online pickup in store.
• Unloading trucks, sorting, stocking, and maintaining stock levels.
• Execute weekly planograms and seasonal merchandising changeovers.
• Deliver exceptional customer service.
• Engage customers with basic selling skills and present solutions.
• Maintain inviting store environment with neatness and cleanliness.
• Perform front-end duties such as cashiering, returns, and online reservations.
• Provide store leadership when scheduled as Manager on Duty.
• Be flexible to perform other duties as assigned.

Skills

Merchandising

Retail operations

Team leadership

Customer engagement

Multitasking

Physical ability

Conflict management

Integrity

Key holder experience (preferred)

Job description

Merchandising & Inventory Supervisors

demonstrate their passion for Sales Floor Merchandising and Signage Standards, Inventory Management, Back-Room Operations and Customer Service through actions and coaching. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a central role in helping your store, your people and your customers win.

• Process accurate and efficient inventory controls: Zero Balance, Return to Vendor, Return to Warehouse, Cross Channel Returns, Reserve online pick up in store

• Execute all product activities including truck unloading, sorting, stocking, and maintaining stock levels

• Execute Weekly Planograms and seasonal promo merchandising changeover

• Deliver exceptional customer service

• Understand and utilize basic selling skills to properly engage and present solutions to our customers

• Provide an inviting environment for the customers by maintaining a neat and clean store

• Perform front end responsibilities such as cashier, returns, and online reservations

• Provide store leadership when scheduled as the "Manager on Duty"

• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Has a clear understanding of merchandising and retail operations

• Experience managing and coaching a team and/or supervising others

• Must be able to engage and speak to customers and understand their needs

• Ability to handle many priorities and to multitask effectively with limited or no supervision

• Ability to lift, push or pull materials in the 100-pound range, climb ladders, stand and walk continuously

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Preferred but not required: key holder experience within a retail environment

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.