Retail Merchandising & Customer Service Associate

Winners Merchants International, L.P.; Florida; On-site; USD 2,066,000 - 2,204,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Paid holidays/vacation/sick

Job summary

HomeGoods, part of TJX Companies, is seeking a store associate to deliver outstanding customer service and maintain a clean, organized sales floor at our USA HomeGoods Store 0475 in Jacksonville Beach, FL. You will engage customers, promote programs, and support store operations to meet the needs of the business.

The role requires strong communication, flexibility in schedule, and the ability to lift items when needed.

Qualifications

• Excellent customer service skills and ability to engage customers.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail; multi-tasking.
• Ability to lift heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Retail experience

Job description

HomeGoods, part of TJX Companies, is seeking a store associate to deliver outstanding customer service and maintain a clean, organized sales floor at our USA HomeGoods Store 0475 in Jacksonville Beach, FL. You will engage customers, promote programs, and support store operations to meet the needs of the business.

The role requires strong communication, flexibility in schedule, and the ability to lift items when needed.