Retail Merchandising & Customer Experience Specialist

The TJX Companies, Inc.; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health, dental, vision insurance

Life insurance

Paid holidays

Job summary

Marshalls in the Bronx is hiring for a customer-focused team member to deliver a trusted shopping experience. You will assist customers, process transactions, maintain store standards, and support loss-prevention and safety programs.

You’ll join a fast-paced, inclusive TJX environment that values teamwork and flexibility. The role offers a starting hourly pay of USD 17.00–17.50 and opportunities to grow with a Fortune 100 leader in off-price retail.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

multitasking

Adaptability

Teamwork

Physical ability

Job description

Marshalls in the Bronx is hiring for a customer-focused team member to deliver a trusted shopping experience. You will assist customers, process transactions, maintain store standards, and support loss-prevention and safety programs.

You’ll join a fast-paced, inclusive TJX environment that values teamwork and flexibility. The role offers a starting hourly pay of USD 17.00–17.50 and opportunities to grow with a Fortune 100 leader in off-price retail.