Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Hazard (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Medical/dental/vision benefits

401(k) plan with company contributions

Career development opportunities

Job summary

TJX Companies’ USA-based TJ Maxx store in Hazard, KY seeks a customer-focused team member to deliver a superior shopping experience. You will engage customers, maintain a clean sales floor, and support various store functions to meet business needs.

Responsibilities include processing purchases, promoting loyalty programs, and assisting in merchandising while adhering to safety and loss-prevention standards. A flexible schedule and teamwork are essential.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task across store areas.
• Ability to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Cross-train to work in multiple areas to support store needs.
• Ring customer purchases/returns and count change back per procedures.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor per standards.
• Support safety awareness and maintain a safe environment.
• Participate in store recovery and maintain cleanliness of the store.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Job description

TJX Companies’ USA-based TJ Maxx store in Hazard, KY seeks a customer-focused team member to deliver a superior shopping experience. You will engage customers, maintain a clean sales floor, and support various store functions to meet business needs.

Responsibilities include processing purchases, promoting loyalty programs, and assisting in merchandising while adhering to safety and loss-prevention standards. A flexible schedule and teamwork are essential.