Retail Merchandising & Customer Experience Associate

TJX; Clinton (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

Job summary

TJX Stores in Clinton, NJ are seeking team members to provide outstanding customer service and support store operations at the TJ Maxx location. You will handle purchases, returns, and promotions, while upholding merchandising standards and a safe, clean shopping environment.

The role requires strong communication, multi-tasking, and the ability to work a flexible schedule in a fast-paced retail setting. Competitive pay and benefits are offered to eligible associates.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Communication

Multitasking

Flexibility

Attention to detail

Job description

TJX Stores in Clinton, NJ are seeking team members to provide outstanding customer service and support store operations at the TJ Maxx location. You will handle purchases, returns, and promotions, while upholding merchandising standards and a safe, clean shopping environment.

The role requires strong communication, multi-tasking, and the ability to work a flexible schedule in a fast-paced retail setting. Competitive pay and benefits are offered to eligible associates.