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Overview
2020 Companies is hiring a part-time merchandising Field Service Representative!
Job Type
Per Required Need
Work Location
Market - SS - AZ - Phoenix
Role Description
The Field Service Representative performs tasks such as break-fix repairs, display installation, and general merchandising, focusing on job execution, directive adherence, and communication within shared services leadership.
Benefits
- Hourly pay starting at $17.50, based on experience and location
- Next-day pay with DailyPay
- Paid mileage and drive time
- Flexible schedule Monday through Friday
- Minimum of 20 hours of fieldwork within a rolling 30 days
- Variety of tasks and paid travel within the market
Key Responsibilities
- Maintain communication with management within 24 hours
- Complete assigned jobs on or before deadlines
- Install and build displays, end caps, and fixtures
- Complete forms and surveys before leaving the site
- Maintain displays per planograms and client requests
- Conduct repairs to ensure display functionality
- Participate in early morning and team installations, providing solutions
- Manage virtual software and ensure timely task execution
- Assist team members and adhere to time reporting protocols
- Work independently in a fast-paced environment and participate in training
- Track and communicate activities via designated systems
- Be available for weekend assignments
Scheduling & Planning
- Work hours and locations vary; some early mornings, weekends, and holidays may be required
- Accept and schedule jobs within 48 hours of receipt
Project Execution
- Follow directives fully and execute tasks completely
- Collaborate within the team to improve operations and achieve goals
Relationship Development
- Build strong relationships with team members, clients, and stakeholders
Leadership & Cross-functional Work
- Demonstrate professionalism, leadership, and effective communication
- Work across departments to ensure success
Customer & Client Satisfaction
- Meet and improve upon client satisfaction KPIs
Qualifications
- Must be 18+, authorized to work in the US
- Flexible availability, including weekends and early mornings
- Physical ability to climb ladders, lift 60 lbs, and perform various physical tasks
- Effective communication skills and proficiency with smartphones and apps
- High school diploma or equivalent; retail or merchandising experience preferred
- Own a smartphone (Android or iOS) and have reliable transportation with a valid license
Additional Requirements
- Complete all training on time
- Travel up to 90 miles per assignment as needed
Company Commitments
We promote diversity, inclusion, and equal opportunity. We support your growth through various benefits and are committed to a respectful work environment.