Retail Merchandise Processor Full Time

Goodwill of Central and Northern Arizona; Sykesville (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated team members to enhance customer experiences and drive sales in their retail locations. This role offers the chance to work in a supportive environment while engaging in meaningful tasks such as processing donated merchandise and maintaining store standards. With a commitment to trust, collaboration, and innovation, this position provides an opportunity to contribute to the community while enjoying a comprehensive benefits package. If you are passionate about making a difference and thrive in a dynamic team setting, this role is perfect for you.

Benefits

Medical, Dental, and Vision Plans

401K and Employer-Funded HRA

Paid Time Off

Holidays

Life Insurance

Employee Assistance Program

Qualifications

• Proficiency in speaking and reading English.
• Must be at least 18 years old.

Responsibilities

• Process merchandise, including pricing and ticketing.
• Safeguard company property and report incidents.
• Maintain sales floor and workstation standards.

Skills

Customer Service

Merchandise Processing

Safety Compliance

Team Collaboration

Education

High School Diploma or Equivalent

Job description

Our regional headquarters are located in beautiful Frederick, Maryland, where the region currently comprises 9 retail stores, 2 warehouse locations, and has roughly 300 employees. We hope to expand our retail footprint and believe we have the capacity for upwards of 15-20 stores within our territory.

This is a unique opportunity to work in a smaller region while having the support and infrastructure of one of the largest Goodwill organizations in the network, Goodwill of Central and Northern Arizona (GCNA). Since the merger in 2020, Goodwill of Monocacy Valley has grown retail revenue and stabilized operations with GCNA's innovative best practices.

Address: 6300 Georgetown Blvd, Sykesville, Maryland, 21784, [phone]

Starting Pay: $15.00 / Hour

Position Description:

Works as a member of the Goodwill Monocacy Valley store team located in Frederick and Carroll County, Maryland, to lead an excellent customer and brand experience, and promote sales. Responsible for processing donated merchandise in preparation for sale in GCNA and its affiliated store locations.

Essential Duties and Responsibilities:

1. Receives and processes merchandise, including pricing and ticketing, meeting minimum quotas, item per Gaylord, and sell-through targets for the assigned department.
2. Maintains regular and consistent in-person attendance.
3. Safeguards company property, including donated goods, and reports incidents of theft or misappropriation.
4. Understands that donated merchandise, whether saleable or not, is the property of GCNA and cannot be given away.
5. Maintains the sales floor and workstation following floorwork and PPM standards.
6. Stocks merchandise in the appropriate areas as assigned.
7. Cross-trains in all processing departments as needed.
8. Inspects donated merchandise, analyzing quality and determining proper categorization, sizing, and cleaning.
9. Informs leadership of any hazardous materials found during processing.
10. Follows safety rules and uses safety equipment; reports hazards immediately.
11. Models Goodwill Core Values: Trust, Collaboration, Engagement, Ownership, and Innovation.
12. Performs other duties as assigned.

Key Values/Enabling Attributes:

• Trust: Building relationships, doing the right thing, respecting individuals.
• Collaboration: Engaging in open conflict around ideas, partnering with communities.
• Engagement: Valuing attitude and aptitude, going above and beyond, celebrating successes.
• Ownership: Leading by example, driving operational excellence, accountability.
• Innovation: Encouraging learning, embracing change, promoting breakthrough thinking.

Minimum Qualifications:

• Proficiency in speaking and reading English.
• Must be at least 18 years old.
• Ability to pass background check and drug screening.

You will be eligible for a comprehensive Total Rewards package starting the first of the month after 60 days of employment, including:

• Medical, dental, and vision plans
• 401K and employer-funded HRA
• Paid time off, holidays, and life insurance
• Employee Assistance Program

For accessibility support or application assistance, contact Candidate Support at 602-535-4000, option 5, or [e-mail]. We consider applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, disability, or other protected statuses. Reasonable accommodations will be provided.

Phishing Scam Warning: Be aware of scams involving false job offers and suspicious communication. GCNA/GIMV only uses official company email addresses (@goodwillaz.org or @gimv.org) and secure online tools. Verify sender domains and avoid sharing personal banking information. For reporting scams, visit https://www.cisa.gov/be-cyber-smart/campaign.