Retail Merchandise Associate - Customer Experience & Growth

The TJX Companies, Inc.; Frisco (TX); On-site; USD 17,908 - 18,597; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation support

Bereavement leave

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision insurance

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick leave

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in Frisco TX is hiring a store associate to deliver exceptional customer service and maintain a clean, organized sales floor.

You may be cross-trained to support multiple areas, promote credit and loyalty programs, and follow all policies including safety and loss prevention. Applicants should have strong communication, organizational skills, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Provide highly satisfied customer experience by engaging with customers and upholding service standards.
• Follow store procedures, loss prevention guidelines, and merchandising policies.
• May be cross-trained to work in multiple store areas to support business needs.
• Promote credit and loyalty programs and maintain a safe, clean store environment.

Responsibilities

• Model customer service best practices with customers and teammates.
• Accurately ring up purchases and handle returns per procedures.
• Maintain cleanliness and organization on the sales floor and stock areas.
• Assist in store recovery, merchandising and safety initiatives as needed.
• Support shrink reduction goals and safety programs.
• Perform other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Physical lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Frisco TX is hiring a store associate to deliver exceptional customer service and maintain a clean, organized sales floor.

You may be cross-trained to support multiple areas, promote credit and loyalty programs, and follow all policies including safety and loss prevention. Applicants should have strong communication, organizational skills, and the ability to multitask in a fast-paced retail environment.