Retail Merchandise Associate — Customer Experience & Discount

The TJX Companies, Inc.; West Norriton Township (PA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k)

Cell phone discounts

Credit union

Job summary

Marshalls at West Norriton, USA, a brand within The TJX Companies, Inc., seeks team members to deliver a highly satisfying customer experience across the store. You will engage with customers, uphold loss prevention standards, and support multiple areas of the store to meet business needs.

Responsibilities include accurately processing purchases, promoting credit and loyalty programs, maintaining merchandising standards, and helping with store recovery and cleanliness.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodations
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

Marshalls at West Norriton, USA, a brand within The TJX Companies, Inc., seeks team members to deliver a highly satisfying customer experience across the store. You will engage with customers, uphold loss prevention standards, and support multiple areas of the store to meet business needs.

Responsibilities include accurately processing purchases, promoting credit and loyalty programs, maintaining merchandising standards, and helping with store recovery and cleanliness.