Retail Merchandise Associate

The TJX Companies, Inc.; Town of Niskayuna (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a leading retail company as a Retail Merchandise Associate. You'll engage with customers, maintain store standards, and support a positive store culture. This entry-level position offers flexible hours and opportunities for growth in a supportive environment.

Benefits

Associate discount

401(k) contributions

Child care discounts

Cell phone discounts

Referral bonuses

Health insurance

Paid parental leave

Vacation

Sick leave

Qualifications

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience.
• Maintain cleanliness and organization of the sales floor.
• Support store shrink reduction goals.

Skills

Customer Service

Communication

Organizational Skills

Adaptability

Job description

Join to apply for the Retail Merchandise Associate role at The TJX Companies, Inc.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support the needs of the business.

• Model established customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
• Promote credit and loyalty programs
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
• Accurately process and prepare merchandise for the sales floor following company procedures and standards
• Participate in store recovery and maintain cleanliness and organization of the sales floor and store
• Provide and accept recognition and constructive feedback
• Adhere to all labor laws, policies, and procedures
• Support store shrink reduction goals and programs
• Participate in safety awareness and maintain a safe environment
• Perform other duties as assigned

Who We’re Looking For: You

• Possess excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Adaptable to changes and unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Work effectively with peers and supervisors
• Retail customer experience preferred

Benefits include: Associate discount, EAP, smoking cessation, bereavement, 401(k) contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses. Eligibility for additional benefits such as 401(k) match, health insurance, HSA, FSA, life insurance, disability, paid parental leave, holidays, vacation, sick leave, insurance discounts, scholarship programs, and adoption assistance, depending on service and hours worked. All benefits are subject to plan terms and may change.

We are committed to providing a supportive work environment and a competitive salary and benefits package. TJX considers all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any protected status. Reasonable accommodations are available for qualified individuals with disabilities as per ADA and applicable laws.

Applicants with arrest or conviction records will be considered for employment.

Address

3480 Amelia Drive

Location

USA HomeGoods Store 0614 Orchard Park NY

Pay Range

$15.50 to $16.00 per hour, actual pay based on skills, qualifications, and experience.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail