Retail Merchandise Associate

The TJX Companies; Rehoboth Beach (DE); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a dynamic retail environment where every day brings new opportunities to engage with customers and contribute to a vibrant store culture. This role focuses on delivering exceptional customer service while adhering to operational standards and maintaining store cleanliness. You'll be part of a team that values integrity, respect, and teamwork, all while enjoying the excitement of a constantly changing retail landscape. With competitive pay and a range of benefits, this position offers a chance to grow your career in a supportive and inclusive atmosphere. Discover the potential of retail and bring your unique style to work every day.

Benefits

Associate discount

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Referral bonuses

Medical/dental/vision insurance

Paid parental leave

Scholarship program

Qualifications

• Excellent customer service skills with a flexible schedule.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Deliver a highly satisfied customer experience through engagement.
• Maintain cleanliness and organization of the store environment.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Multi-tasking

Education

High School Diploma or equivalent

Job description

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

Opportunity: Contribute To The Growth Of Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Key Responsibilities:

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We Are Looking For: You!

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

This position has a starting pay range of $15.00 to $15.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

Applications for this position are always accepted.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.