Retail Merchandise Associate

The TJX Companies, Inc.; Johnson City (TN); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Retail Merchandise Associate to enhance customer satisfaction and uphold store standards. This part-time role involves engaging with customers, promoting loyalty programs, and ensuring a clean shopping environment. Ideal candidates will possess excellent customer service skills, flexibility to adapt to business needs, and a strong attention to detail. Join a supportive team where you can grow your career and enjoy various benefits, including discounts and a competitive salary. If you thrive in a dynamic retail environment, this opportunity is perfect for you.

Benefits

Associate Discounts

401(k)

Child Care Discounts

Cell Phone Discounts

Pet Insurance

Legal Insurance

Referral Bonuses

Qualifications

• Strong communication and organizational skills with attention to detail.
• Ability to lift heavy objects with or without reasonable accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers.
• Maintain a clean and organized store environment while adhering to operational standards.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Teamwork

Attention to Detail

Flexibility

Multi-tasking

Retail Customer Experience

Job description

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Job Description

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience by engaging with all customers, embodying customer experience principles, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support business needs.

• Model established customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases/returns and count change back to customers
• Promote credit and loyalty programs
• Maintain merchandising standards and follow procedures
• Prepare merchandise for the sales floor following company standards
• Participate in store recovery and maintain cleanliness standards
• Provide and accept recognition and constructive feedback
• Adhere to labor laws, policies, and procedures
• Support store shrink reduction goals
• Participate in safety initiatives and maintain a safe environment
• Perform other duties as assigned

Who We’re Looking For: You

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Ability to multi-task and respond to changes
• Ability to lift heavy objects with or without reasonable accommodation
• Effective teamwork with peers and supervisors
• Retail customer experience preferred

Benefits

Include associate discounts, EAP, smoking cessation, bereavement, 401(k), child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Eligibility for additional benefits such as health insurance, paid leave, and scholarships depends on service hours and other criteria. Benefits are subject to change and provided according to plan terms.

Additional Information

We promote an inclusive, supportive work environment with a competitive salary and benefits. TJX is an equal opportunity employer and provides reasonable accommodations for individuals with disabilities.

Location and Pay

Address: 2116 Roan Street Suite 2b, Johnson City, TN
Position: Part-time, Entry level
Pay Range: $12.00 - $12.50 per hour, based on skills and experience