Retail Manager Trainee

INTERNATIONAL BANK OF COMMERCE; Purcell (OK); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Retail Manager Trainee to join their team in Purcell. This full-time, in-office position involves managing branch operations, enhancing customer relationships, and driving sales growth. The ideal candidate will thrive in a dynamic environment, focusing on community engagement and staff development. Join a company that values leadership and innovation, and be part of a culture that prioritizes excellence and customer satisfaction. This is a fantastic opportunity to grow your career in retail management while making a positive impact in the community.

Benefits

Medical Plan

Employer Paid Life Insurance

Flexible Spending Account

401(k) Plan

Profit Sharing

Supplemental Benefits (Vision, Dental, Disability)

Qualifications

• High School diploma or GED required; retail management experience is essential.
• Some college education is preferred for this role.

Responsibilities

• Manage branch staff and set performance expectations to meet goals.
• Develop community relationships and support employee competencies.
• Plan and implement sales activities to increase branch deposits.

Skills

Critical Thinking

Results Focus

Personnel Management

Instructional Skills

Leadership

Organization and Planning

Decision Making

Customer Service Orientation

Quality Focus

Teamwork

Guideline Sensitivity

Effective Communication

Sales Focus

Stress Management

Education

High School diploma or GED

Some college preferred

Retail Management experience

Job description

IBC Bank Successes and Opportunities

IBC Bank's successes are driven by an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers, and communities. IBC Bank hires talented, creative, and dedicated individuals to help our business succeed. We value leadership, community engagement, and relationship building, fostering a culture of excellence. We are currently seeking to fill positions across all business segments. Our focus is to be customer-centric and to strive for excellent customer experiences.

Time Type: Full time

This is an in-office position.

Department:

410 Branch Management

Job Summary:

Under the guidance of the Corporate Area Sales Manager and a designated Mentor, the Retail Manager Trainee will be assigned a branch and will ensure staff effectively conduct multiple branch operations while providing superior customer service in line with the IBC Experience. The role involves strategizing to meet growth and retention goals, developing community relationships, and supporting individual competencies through parallel classroom training.

Job Description:

ESSENTIAL JOB FUNCTIONS

The following statements describe the general nature of work performed by incumbents. They are not exhaustive of all responsibilities, duties, and skills required.

• Manage branch staff and set performance expectations.
• Plan and implement sales activities to increase branch deposits.
• Achieve deposit growth and sales performance goals (TSA and Referral Programs).
• Maintain customer relationships through face-to-face meetings, calls, lobby interactions, and outreach.
• Organize internal and external branch promotions to market bank products and services.
• Build community relationships.
• Participate actively in bank meetings and initiatives.
• Lead daily huddles and weekly sales meetings.
• Contribute to corporate and market initiatives as needed.
• Develop employees through coaching, instruction, and mentoring.
• Ensure staff retention.
• Participate in hiring and employee termination processes.
• Manage branch administration and office maintenance.
• Approve customer portfolios in accordance with bank policies.
• Perform other duties as assigned.

Skills:

• Critical Thinking
• Results Focus
• Personnel Management
• Instructional Skills
• Leadership
• Organization and Planning
• Decision Making
• Customer Service Orientation
• Quality Focus
• Teamwork
• Guideline Sensitivity
• Effective Communication
• Sales Focus
• Stress Management

Education & Experience:

• High School diploma or GED
• Some college preferred
• Retail Management experience required

About Us

IBC Bank, founded in 1966 in Laredo, Texas, is committed to meeting the needs of small businesses. Our success stems from an innovative attitude and the "We Do More" philosophy, emphasizing growth and community support. Our 50 years of growth and profitability are driven by strong leadership, a customer-centric approach, and community involvement.

Additional Benefits:

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Account
• 401(k) Plan
• Profit Sharing
• Supplemental Benefits (Vision, Dental, Disability)