Retail Manager in Training: Customer-Driven Leader

Hibbett; Gadsden (AL); On-site; USD 12,000 - 17,000; Full time

Job summary

Hibbett Retail, Inc. is seeking a Manager in Training in our Gadsden, AL location to support store operations and customer service excellence. This role assists the Store Manager, promotes merchandise, and leads in the absence of the Manager while ensuring policy compliance and daily administrative tasks.

The position emphasizes strong communication, teamwork and a proactive approach to achieving sales goals and delivering a superior customer experience.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative to take on tasks without prodding.
• Strong attention to detail with the ability to multitask.
• Team player with a passion for outstanding customer service and selling.

Responsibilities

• Assist the Store Manager in controlling assets and operations.
• Collaborate on action plans for selling, restocking, merchandising, ordering and scheduling.
• Step in to lead in the Store Manager's absence.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep the Store Manager informed about inventory movement and trends.
• Ensure high-quality customer service is maintained.
• Perform general administrative duties and learn Store Manager responsibilities.
• Deliver exceptional customer service and promote store services and merchandise.
• Uphold company policies and procedures across manuals and memos.
• Protect assets and financial information and flag potential fraud risks.

Skills

Customer service

Communication

Teamwork

Initiative

Attention to detail

Multi-tasking

Job description

Hibbett Retail, Inc. is seeking a Manager in Training in our Gadsden, AL location to support store operations and customer service excellence. This role assists the Store Manager, promotes merchandise, and leads in the absence of the Manager while ensuring policy compliance and daily administrative tasks.

The position emphasizes strong communication, teamwork and a proactive approach to achieving sales goals and delivering a superior customer experience.