Retail Manager/Buyer

CarMax; Newark (DE); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking motivated individuals for the Buyer-in-Training position within its Merchandising department. This entry-level role offers a comprehensive training program focused on acquiring and managing used car inventory. Responsibilities include evaluating market prices, conducting vehicle appraisals, and delivering outstanding customer service. The company prides itself on its commitment to integrity and excellence, providing a dynamic work environment that fosters career growth and development. If you are ready to embark on a rewarding career path and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Ability to make independent judgments on vehicle purchasing and pricing.
• Strong communication skills for effective customer interactions.

Responsibilities

• Evaluate and negotiate market prices for vehicle inventory.
• Conduct vehicle appraisals and coordinate auctions effectively.
• Deliver exceptional customer service and support store procedures.

Skills

Negotiation Skills

Customer Service

Market Analysis

Communication Skills

Decision Making

Multi-tasking

Job description

6001 - Newark - 2070 Stafford Way, Newark, Delaware, 19711 CarMax, the way your career should be!

General Summary:

The Buyer-in-Training (BIT) position is the required entry-level position into CarMax’s Merchandising department. Under general supervision, BITs are responsible for acquiring and managing CarMax’s extensive used car inventory through the successful completion of Customer appraisal assessments and appraisal offers, coordinating on-site Wholesale Auctions, and attending various regional auctions as assigned. BITs will spend approximately 4-6 months completing a comprehensive training program under the supervision of a Manager that educates them on vehicle basics, market analytics, and offsite behaviors.

Principle Duties and Responsibilities:

1. Ability to independently evaluate and negotiate current market prices, understand and assess vehicle damage and subsequent costs involved, and make financially sound purchasing and pricing decisions for the company through customer assessments and offers, offsite auctions, or online venues.
2. Conduct vehicle appraisal offers, coordinate on-site Wholesale Auctions, and attend offsite auctions as assigned.
3. Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information.
4. Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.
5. Support the execution and sustainment of new store procedures, processes, and technology platforms.
6. Utilize technology to effectively collaborate with team members at other locations.
7. Execute initiatives and fundamentals, including Offer Role and Offsite.
8. Successfully complete the Buyer-in-Training program.

Qualifications:

Work requires ability to:

1. Make independent judgments regarding important business decisions involving the purchase and pricing of CarMax’s vehicle inventory.
2. Demonstrate successful communications skills with both internal and external Customers. This entails speaking and listening effectively during interactions with our retail and wholesale Customers, external vendors, and interactions with store Associates in group and individual settings.
3. Analyze market data and complete paperwork accurately while making quick, confident decisions.
4. Demonstrate a proven track record of successful Associate Development for self and others through achievement-oriented goal setting, career planning, and focused execution.
5. Be a champion for change in a team-oriented environment.
6. Multi-task in a high-energy, fast-paced work environment.

Requirements:

1. Flexibility to work in an indoor/outdoor environment, ability to walk or stand for long periods of time and be able to work in any inclement weather condition for several hours.
2. Flexible work hours with shifts that may include nights, weekends, holidays, and overnight travel within a scheduled 40-hour workweek (8-hour workday).
3. Wear CarMax clothing (acquired through the company) always while working in the stores and maintain a professional appearance in accordance with the Standards of Professional Appearance Policy for Offsite and Auction attendance while working at Offsite Auctions.
4. Adhere to all CarMax policies and procedures, including, but not limited to, the Code of Business Conduct, Culture of Integrity Policy, Asset Protection, EH&S (Environmental Health & Safety), and Standards of Professional Appearance Disclaimer and Approvals.

Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions.

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice.

About the company

CarMax is the nation’s largest retailer of used cars. If you need help, our Customer Relations team is available M-F 9a-8p EST at 855-562-4935.