Retail Manager

Simply Southern Holdings LLC; Ocala (FL); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Employee discount

Résumé du poste

Simply Southern is opening a new store in Paddock Mall. We seek an energetic Store Manager to oversee customer experience, staff performance, and daily operations.

You will hire and train associates, manage schedules, monitor sales and inventory, and enforce company policies to maintain a high standard of service. Ideal candidates bring strong communication, leadership, and organizational skills, with comfort using a PC and reading financial reports.

Qualifications

• Proven ability to lead a high-volume store team.
• Strong communication with customers and staff.
• Ability to interpret basic financial and sales reports.
• Willingness to work weekends and extended hours.

Responsabilités

• Identify, interview, and hire great employees that reflect core values.
• Train and develop staff; create a positive work environment.
• Oversee staffing, scheduling, and performance feedback.
• Ensure fast, friendly, accurate service and customer satisfaction.
• Monitor store operations: inventory, cash handling, security, cleanliness.

Connaissances

Excellent communication

Customer service

Time management

Multi-tasking

Leadership

PC skills

Financial reporting

Organizational skills

People management

Physical stamina

Formation

High school diploma or equivalent

Outils

PC

Description du poste

Simply Southern is a nationally recognized apparel brand that celebrates the preppy American lifestyle. Founded in Greensboro, NC in 2005, Simply Southern has been creating vibrant, catchy t-shirts and clothing for more than a decade. Simply Southern began as a small apparel kiosk in a mall in 2005. Today, Simply Southern is sold by over 6,000 independent retailers and has 27 of our own retail stores throughout 12 states. Between our corporate office, production facility, and retail locations, Simply Southern employs over 400 people. Simply Southern is passionate about helping the less fortunate and using our success for good. Simply Southern donates to a variety of organizations, but are best known for our efforts to help sea turtle conservation and ChildFund International. To date, Simply Southern has donated over $6 million in cash and merchandise.POSITION SUMMARY: This position is for our upcoming store in Paddock Mall opening in December 2026.Store Managers address the overall business needs, including customer experience, employee experience, and the store operations. They are responsible for the performance of their store and their employees, they must be able to quickly assess any issues and address them. Store Managers will work closely with their District Managers and other upper level management to ensure their store and employees are performing at the company standard and following all company policies and procedures. Store Managers will be responsible for all staffing or scheduling, employee performance, and training and development.KEY RESPONSIBILITIES:· Identify, interview, and hire great employees that represent our core values and culture· Properly train and develop employees· Create a great environment at work· Delegate tasks to employees and provide follow-up/feedback· Hold employees accountable for their performance; provide coaching and counseling as needed· Provide effective and open communication on goals during meetings; recognize positive contributions.· Educate employees on and enforce all appropriate personnel policies, labor laws, and security and safety procedures· Ensure employees provides fast, friendly, and accurate service· Effectively handle customer issues; continuously improve mystery shopper scores· Measure customer satisfaction and execute plan to improve both satisfaction and loyalty· Ensure product quality, store cleanliness, maintenance, and security standards are met· Create employee schedules· Ensure proper cash handling and deposit procedures are followed· Ensure appropriate inventory and ordering systems are in placeQUALIFICATIONS/SKILLS:· Excellent communication skills to connect effectively with customers and co-workers· Possess the ethics and positive attitude that support our values and culture· Ability to manage a fast-paced, high-volume, clean, customer-focused store· Ability to use a PC· Ability to understand financial reports· Strong time-management skills and ability to multi-task, prioritize, and organizeAbility to lift up to 50 poundsAbility to stand/walk for up to 10 hours per dayAvailable 45+ hours per week; able to work flexible hours as necessary to manage and operate the store effectively, including weekends and closing shifts as neededJob Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee discountHealth insurancePaid time offVision insuranceWeekly day range:Every weekendMonday to FridayRotating weekendsEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location: In person