Retail Manager

Cracker Barrel Old Country Store; Green (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

Cracker Barrel Old Country Store seeks a Retail Manager to lead our country store team within our restaurant. You’ll oversee daily retail operations, merchandising, cash handling, and inventory while ensuring a warm, family-style guest experience.

This role coaches and schedules team members, drives sales through suggestive selling and seasonal displays, and maintains company standards for cleanliness and presentation.

Qualifications

• Experience in retail management or store supervision.
• Ability to coach, schedule, and develop team members.
• Strong cash handling and inventory control knowledge.

Responsibilities

• Oversee daily retail operations within the country store and restaurant.
• Manage merchandising, seasonal displays, and cash handling processes.
• Maintain inventory accuracy and loss prevention practices.
• Coach and schedule team members, drive sales through suggestive selling.
• Collaborate with restaurant leadership and ensure guest satisfaction.
• Support training and development of staff to uphold standards.

Skills

Retail management

Team leadership

Customer service

Merchandising

Cash handling

Inventory management

Training & coaching

Sales techniques

Job description

Cracker Barrel Old Country Store seeks a Retail Manager to lead our country store team within our restaurant. You’ll oversee daily retail operations, merchandising, cash handling, and inventory while ensuring a warm, family-style guest experience. This role coaches and schedules team members, drives sales through suggestive selling and seasonal displays, and maintains company standards for cleanliness and presentation. Partner closely with restaurant leadership, resolve guest concerns, and support training and development in a friendly, Southern hospitality-focused culture.