Retail Loss Prevention Investigator

The TJX Companies, Inc.; Medford (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Job summary

The TJX Companies, Inc. is seeking a Loss Prevention Associate for TJ Maxx stores in Medford, NY. You will complete daily tasks for store loss prevention, maintain relations with store management, and conduct apprehensions per policy while addressing damage and shrink initiatives.

You will collaborate with management and associates to deter theft and ensure a safe environment. Responsibilities include following shoplifter guidelines, providing courteous customer service, and supporting safety

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and participates in legal activities as needed.
• Coordinates and complete shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Skills

Customer service

Communication

Investigative skills

Analytical skills

Time management

Flexibility

Security awareness

Job description

The TJX Companies, Inc. is seeking a Loss Prevention Associate for TJ Maxx stores in Medford, NY. You will complete daily tasks for store loss prevention, maintain relations with store management, and conduct apprehensions per policy while addressing damage and shrink initiatives.

You will collaborate with management and associates to deter theft and ensure a safe environment. Responsibilities include following shoplifter guidelines, providing courteous customer service, and supporting safety