Retail Loss Prevention Detective

The TJX Companies, Inc.; San Mateo (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Job summary

The TJ Maxx store in San Mateo, CA is hiring for a Store Loss Prevention position. The role focuses on completing daily loss prevention tasks, maintaining relationships with management, and investigating theft while upholding safety and customer service standards.

Candidates should have 0–2 years in retail or security, strong communication skills, and the ability to adapt to changes. A flexible schedule is required to support business needs, with competitive starting pay.

Qualifications

• 0-2 years retail or security experience.
• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative/analytical skills.
• Ability to respond to changes in direction or unexpected situations.
• Standout colleague, work well with peers and supervisors.
• Able to work a flexible schedule to support business needs.

Responsibilities

• Completes daily tasks for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to shoplifter guidelines and policies.
• Provides timely, courteous, knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters theft from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork accurately and timely.
• Maintains evidence and understands law enforcement procedures as needed.
• Coordinates shrink-related activities with Store Management.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and programs.

Skills

Communication skills

Basic computer skills

Time management

Investigative skills

Analytical thinking

Flexible schedule

Retail/security experience

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Your Your Career

Completes the daily tasks required for Store Loss Prevention and safety programs. Maintains positive relationships with Store Management. Conducts apprehensions within established policies and guidelines. Communicates with store Associates on damage and shrink initiatives. Identifies and resolves internal and external theft.

• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resourcesPromotes safety awareness and supports maintenance of a safe environment

Who We’re Looking For: You.

• Excellent communication skills and sound judgment
• Basic computer skills
• Basic time management skills
• Investigative / analytical skills
• Ability to respond appropriately to changes in direction or unexpected situations
• Standout colleague, working effectively with peers and supervisors to accomplish tasks
• Able to work a flexible schedule to support business needs
• 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

1850 S Grant St

Location:

USA TJ Maxx Store 0402 San Mateo CA

This position has a starting pay range of $18.60 to $20.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.