Retail Loss Prevention Detective

The TJX Companies, Inc.; Langhorne (Bucks County); On-site; USD 20,044 - 28,103; Full time

Benefits offered by this job

Associate discount

Health care FSA

401(k) matching

Paid parental leave

Job summary

A leading retail company is seeking a Loss Prevention Associate at their Langhorne location. The role involves maintaining safety programs, conducting apprehensions, and promoting a culture of honesty. Ideal candidates should possess strong communication skills and basic time management abilities, alongside a flexible schedule to meet business needs. The position offers starting pay between $14.55 and $20.40 per hour, with various employee benefits including a 401(k) plan, health insurance, and discounts.

Qualifications

• 0–2 years retail or security experience required.
• Ability to respond appropriately to changes in direction.
• Standout colleague who works effectively with others.

Responsibilities

• Complete tasks for Store Loss Prevention and safety programs.
• Maintain relationships with Store Management.
• Identify and resolve theft issues.

Skills

Excellent communication skills

Sound judgment

Basic computer skills

Investigative/analytical skills

Basic time management skills

Flexibility in scheduling

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off‑price retailer.

Job Description

Completes the daily tasks required for Store Loss Prevention and safety programs. Maintains positive relationships with Store Management. Conducts apprehensions within established policies and guidelines. Communicates with store Associates on damage and shrink initiatives. Identifies and resolves internal and external theft.

• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls)
• Coordinates and completes shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

Who We’re Looking For

• Excellent communication skills and sound judgment
• Basic computer skills
• Basic time management skills
• Investigative/analytical skills
• Ability to respond appropriately to changes in direction or unexpected situations
• Standout colleague, working effectively with peers and supervisors to accomplish tasks
• Able to work a flexible schedule to support business needs
• 0–2 years retail or security experience

Benefits

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.

Equal Employment Opportunity

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment.

Location

2424 E Lincoln Highway
USA TJ Maxx Store 0262 Langhorne PA

Compensation

This position has a starting pay range of $14.55 to $20.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.