Retail Logistics & Merchandising Specialist

PGA TOUR Superstore; Indianapolis (IN); On-site; USD 21,000 - 23,000; Full time

Job summary

PGA TOUR Superstore in Indianapolis is seeking a motivated Logistics Associate to deliver world-class service while handling merchandise reception, inspection, and on-floor placement according to our standards. You will prepare eCommerce orders for shipping, process customer returns, maintain a clean, safe back-of-house and sales floor, and stay informed about promotions to support merchandise placement.

The role requires flexible scheduling including nights, weekends, and holidays, with the

Qualifications

• Strong listening and interpersonal skills with clear verbal and written communication.
• Basic computer skills and working knowledge of Microsoft Office Suite.
• Ability to organize multiple priorities to meet deadlines and objectives.
• High School Diploma or equivalent.
• Experience in retail fulfillment, replenishment, stocking, merchandising, distribution, or similar.
• Must be able to stand for extended periods, climb ladders, move throughout the store, and lift up to 30 lb.
• Flexible availability including nights, weekends, and holidays.
• Ability to learn business concepts with training.
• Strong self-accountability and drive for results.

Responsibilities

• Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors.
• Accurately receive, inspect, and verify incoming shipments of merchandise, ensuring items are in good condition.
• Organize and label received merchandise in the stockroom, ensuring items are stored efficiently and accessible for restocking in accordance with the Logistics Game Plan.
• Unbox, tag, and display merchandise on the sales floor according to merchandising standards.
• Maintain a clean, safe, and organized back-of-house and sales floor area, ensuring a pleasant shopping environment for Customers.
• Execute all prices changes and merchandising bulletins.
• Accurately pick, pack, and prepare eCommerce orders for shipping, ensuring items are securely packaged and labeled for timely delivery.
• Handle Customer returns for online orders by inspecting returned items, processing refunds or exchanges, and updating inventory systems accordingly.
• Demonstrate a culture of ethical conduct, safety, and compliance across all departments.
• Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.
• Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.
• Provide consistent feedback to the Operations Manager on operational and merchandising opportunities.

Skills

Communication

Computer skills

Organization

Customer service

Microsoft Office Suite

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore in Indianapolis is seeking a motivated Logistics Associate to deliver world-class service while handling merchandise reception, inspection, and on-floor placement according to our standards. You will prepare eCommerce orders for shipping, process customer returns, maintain a clean, safe back-of-house and sales floor, and stay informed about promotions to support merchandise placement.

The role requires flexible scheduling including nights, weekends, and holidays, with the