Retail Location Manager

AmeraTrail Custom Boat Trailer Manufacturer; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Performance-based bonuses

Medical, dental, and vision insurance

Paid Time Off (PTO)

Job summary

AmeraTrail Custom Boat Trailer Manufacturer is looking for a Retail Location Manager in Tampa, Florida. This role involves overseeing daily store operations, ensuring exceptional customer service, and driving strong sales performance. Ideal candidates will have previous leadership experience in retail, excellent communication skills, and the ability to resolve customer issues efficiently.

The position offers a competitive salary and benefits, including medical insurance and paid time off, along with opportunities for professional development.

Qualifications

• Valid Driver’s License is required.
• 3–5 years of management experience preferred.
• 3–5 years of sales experience preferred.

Responsibilities

• Oversee daily store operations ensuring customer service and sales performance.
• Direct all dealership activities to ensure smooth operations.
• Drive revenue growth and support sales team objectives.
• Recruit and develop employees for business growth.

Skills

Leadership

Communication

Problem-solving

Customer service

Education

High School Diploma or GED

Job description

Position Overview

The Retail Location Manager is responsible for overseeing the store's daily operations, ensuring exceptional customer service, strong sales performance, operational efficiency, and team development. This role provides leadership across sales, service, parts, inventory, and administrative functions while maintaining compliance with company policies and safety standards.

Key Responsibilities

Store Operations & Leadership

• Direct all day-to-day dealership activities, ensuring smooth and efficient operations.
• Maintain proper opening and closing procedures to safeguard company assets and deliver consistent customer service.
• Foster a positive, performance-driven culture through coaching, mentoring, and team leadership.
• Serve as a visible leader by actively engaging with customers and employees.

Sales & Business Development

• Drive revenue growth by leading trailer sales, parts sales, service revenue, and related business opportunities.
• Support the sales team in achieving monthly and annual sales objectives.
• Assist customers in selecting products that best fit their transportation and hauling needs.
• Represent the dealership at industry events, agricultural expos, trade shows, community events, and other promotional opportunities.

Service & Parts Management

• Oversee service and parts operations to ensure productivity, quality workmanship, and customer satisfaction.
• Manage warranty claims and related processes efficiently.
• Coordinate with department staff to achieve performance goals and maintain high service standards.

Inventory & Merchandising

• Monitor inventory levels and forecast future product needs.
• Ensure merchandise is ordered, received, stocked, assembled, and displayed appropriately.
• Maintain attractive and organized trailer and parts display throughout the store.
• Coordinate trailer assembly and preparation for sale.

Team Development & Administration

• Recruit, train, and develop employees to support business growth and operational success.
• Supervise administrative staff and ensure accurate completion of clerical and financial responsibilities.
• Manage scheduling to ensure adequate staffing during operating hours.
• Promote a professional and collaborative workplace environment.

Compliance, Safety & Financial Controls

• Ensure adherence to all company policies, safety procedures, and regulatory requirements.
• Maintain standards for cleanliness, security, cash handling, and banking procedures.
• Protect company assets through effective operational controls and employee accountability.
• Monitor expenses and contribute to overall profitability through sound business practices.

Qualifications

Required

• High School Diploma or GED.
• Valid Driver’s License.
• Previous leadership experience in a retail, dealership, sales, or customer service environment.

Preferred

• 3–5 years of management experience.
• 3–5 years of sales experience.

Desired Skills

• Strong leadership and team-building abilities.
• Excellent communication and interpersonal skills.
• Ability to resolve customer and employee concerns professionally.
• Proven organizational and problem-solving skills.
• Experience managing inventory, budgets, and operational performance.
• Results-oriented with a focus on customer satisfaction and business growth.

Compensation & Benefits

• Competitive salary with performance-based bonus opportunities.
• Medical, dental, and vision insurance available upon eligibility.
• Paid Time Off (PTO) beginning in the first year of employment.
• Ongoing training, professional development, and advancement opportunities.