Retail Licensed General Manager

Visionworks of America; Peoria (AZ); On-site; USD 59,000 - 77,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks of America in Peoria, AZ seeks a licensed General Manager to lead a service-driven team and drive store profitability from patient appointments to eyewear pickup.

The GM will partner with the Doctor, manage staffing, and ensure a seamless patient experience while meeting financial goals and operational standards at a busy eyewear store.

Qualifications

• HS Diploma or GED required; Bachelor’s degree preferred
• Three (3) or more years of related experience required
• Optical management experience preferred
• Licensed GMs must have a current State Opticians License

Responsibilities

• Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals
• Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience
• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services
• Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
• Remove obstacles and find resolution in the patient/customer experience when needed
• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals

Skills

Store management

Team leadership

Budgeting

Customer service

Education

HS Diploma or GED

Bachelor’s degree preferred

Job description

About Us

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Job Type:

Full Time

Pay:

$59,463.63- $77,302.71 per year

The Role

A Visionworks Licensed General Manager (GM) is a leader of others and leader of the business at Visionworks. This person is a smart, business-savvy self-starter who knows their way around profitability and the driving factors of success. The General Manager will also manage a service driven team to ensure a simple, human and bold patient and customer journey from doctor appointment to eyewear pickup.

• Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals


• Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience


• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services


• Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience


• Remove obstacles and find resolution in the patient/customer experience when needed


• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals

Qualifications

• HS Diploma or GED required; Bachelor’s degree preferred


• Three (3) or more years of related experience required


• Optical management experience preferred


• Licensed GMs must have a current State Opticians License

What we offer!

• Vision Coverage)


• Paid Parental Leave


• Bereavement Leave


• 401 (k) Savings Plan


• Paid Time off


• Milestone anniversary awards


• Medical, Dental for Full Timers


• And more!

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.