Retail General Manager

VisionWorks; Highland Village (TX); On-site; USD 59,000 - 67,000; Full time

Benefits offered by this job

Vision Coverage)

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks in Texas is seeking a General Manager who will lead the store team and drive profitability while maintaining an exceptional patient and customer experience from appointment to eyewear pickup.

You will hire, train and coach staff, set daily goals, collaborate with doctors, manage traffic and services, and ensure compliance with company standards. This role is a Full Time in-store position with opportunities for bonuses and growth.

Qualifications

• HS Diploma or GED required; Bachelor's degree preferred.
• Three (3) or more years of related experience required.
• Optical management experience preferred.
• Licensed GMs must have a current State Opticians License.

Responsibilities

• Maximize the store's profitability without compromising the patient/customer experience by setting and exceeding organization's financial and performance goals.
• Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience.
• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services.
• Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
• Remove obstacles and find resolution in the patient/customer experience when needed.
• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals.

Skills

Leadership

Customer focus

Team motivation

Education

HS Diploma or GED

Bachelor's degree preferred

Job description

parental leave, paid time off, remote work

Sep 19, 2026

About Us:

Want to bring the \"care\" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Job Type:

Full Time

Pay:

$58,656 - $66,915.63 per year

The Role:

A Visionworks General Manager (GM) is a leader of others and leader of the business at Visionworks. This person is a smart, business-savvy self-starter who knows their way around profitability and the driving factors of success. The General Manager will also manage a service driven team to ensure a simple, human and bold patient and customer journey from doctor appointment to eyewear pickup.

• Maximize the store's profitability without compromising the patient/customer experience by setting and exceeding organization's financial and performance goals


• Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience


• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services


• Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience


• Remove obstacles and find resolution in the patient/customer experience when needed


• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals

Qualifications:

• HS Diploma or GED required; Bachelor's degree preferred


• Three (3) or more years of related experience required


• Optical management experience preferred


• Licensed GMs must have a current State Opticians License

What we offer!

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts -including but not limited to

• Vision Coverage)


• 401 (k) Savings Plan


• Paid Time off


• Milestone anniversary awards


• Medical, Dental for Full Timers


• And more!

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.