Retail Leadership Trainee

JD Sports NA; Dalton (GA); On-site; USD 12,000 - 17,000; Full time

Job summary

Hibbett I City Gear in Dalton, Georgia is seeking a Manager in Training to assist the Store Manager in operating the store and delivering exceptional customer service. You will learn all product areas, contribute to sales goals, stock and merchandising, and handle administrative duties while promoting store promotions.

The role requires a proactive, customer-focused leader who can supervise in the Store Manager's absence and work in a fast-paced retail environment.

Qualifications

• Experience in a retail environment, preferably footwear/apparel.
• Strong customer service and interpersonal skills.
• Ability to communicate clearly with customers and team members.
• Proven ability to lead a team and support store goals.
• Attention to detail and ability to multitask in a fast-paced setting.

Responsibilities

• Assist the Store Manager in maintaining store assets and operations.
• Help plan actions for selling, restocking, merchandising, ordering, and scheduling.
• Step in for the Store Manager in their absence and supervise staff.
• Provide guidance to employees and customers across departments as needed.
• Monitor inventory, sales, and expenses to support profitability.
• Direct staff to meet department standards and responsibilities.
• Keep the Store Manager informed about inventory and customer trends.
• Ensure high levels of customer service and store policies are followed.
• Perform administrative duties and learn Store Manager responsibilities.
• Deliver exceptional service during peak periods and promote merchandise.

Skills

Retail experience

Customer service

Communication skills

Team leadership

Detail oriented

Job description

Hibbett I City Gear in Dalton, Georgia is seeking a Manager in Training to assist the Store Manager in operating the store and delivering exceptional customer service. You will learn all product areas, contribute to sales goals, stock and merchandising, and handle administrative duties while promoting store promotions.

The role requires a proactive, customer-focused leader who can supervise in the Store Manager's absence and work in a fast-paced retail environment.