Retail Leadership Assistant Manager

Naylor's Equestrian Llp; Cheltenham, Northern (Montgomery County, KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

JD Sports is hiring an Assistant Manager to join our fast-paced retail team. You’ll work with the Store Manager to drive sales, mentor colleagues, and protect the premium JD standard across daily operations.

You’ll lead on-floor service, coaching, and performance reviews, while ensuring excellent customer experiences, visual standards, and efficient stock control in a high-energy environment.

Qualifications

• Previous experience in a retail management or supervisory role, such as Assistant Store Manager or Supervisor, demonstrating readiness to support leadership.
• Experience interpreting KPI and sales data to support commercial decisions.
• Excellent communication and interpersonal skills, supporting colleagues and customer interactions.
• Proven success driving sales performance and contributing to KPI achievement in a retail environment.

Responsibilities

• Support the Store Manager with daily store operations to help achieve sales targets and core KPIs.
• Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and maintaining JD standards throughout the day.
• Assist with coaching and development, offering real-time feedback and reinforcing expectations set by the Store Manager.
• Maintain JD’s high presentation and operational standards, including availability, pricing accuracy, tidy displays, and a safe environment.
• Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines.

Skills

Retail leadership

KPI analysis

Customer service

Staff coaching

Sales driving

Job description

JD Sports is hiring an Assistant Manager to join our fast-paced retail team. You’ll work with the Store Manager to drive sales, mentor colleagues, and protect the premium JD standard across daily operations.

You’ll lead on-floor service, coaching, and performance reviews, while ensuring excellent customer experiences, visual standards, and efficient stock control in a high-energy environment.