JD Sports Associate

South Plains Mall; Lubbock (TX); Hybrid; USD 17,000 - 21,000; Full time

Job summary

JD Sports in South Plains Mall, Lubbock, TX, is seeking a friendly, customer-focused team member to join a dynamic, fast-paced store and deliver exceptional experiences to every shopper. Greet and welcome customers, assist with shopping needs and inquiries, maintain knowledge of products and brands, and process transactions accurately using the POS system.

Work collaboratively with teammates to hit sales targets, uphold dress code and store policies, stay punctual, and seize growth opportunities

Responsibilities

• Greet and welcome customers to JD Sports with a positive and friendly attitude
• Provide exceptional customer service by assisting customers with their shopping needs and inquiries
• Maintain a high level of knowledge about the products and brands sold at JD Sports
• Assist in maintaining a clean and organized store environment
• Process customer transactions accurately and efficiently using the store's POS system
• Work collaboratively with team members to achieve sales targets and deliver excellent customer experiences
• Continuously strive to improve product knowledge and customer service skills through training and development opportunities
• Uphold company standards and policies, including but not limited to dress code, attendance, and performance expectations
• Demonstrate a strong work ethic and dedication to the job by being punctual, reliable, and proactive
• Communicate effectively with team members and management to ensure a smooth and efficient operation of the store
• Take initiative to identify and resolve any customer service issues or concerns
• Embrace opportunities for growth and development within the company
• Maintain a positive and professional demeanor at all times and adhere to company policies and regulations
• Strive to exceed sales goals and contribute to the overall success of the store

Job description

Job highlights

Identified by Google from the original job post

Responsibilities

In this role, you will have the opportunity to be a part of a dynamic and fast-paced environment, working alongside a passionate team to deliver exceptional customer experiences

• Greet and welcome customers to JD Sports with a positive and friendly attitude
• Provide exceptional customer service by assisting customers with their shopping needs and inquiries
• Maintain a high level of knowledge about the products and brands sold at JD Sports
• Assist in maintaining a clean and organized store environment
• Process customer transactions accurately and efficiently using the store's POS system
• Work collaboratively with team members to achieve sales targets and deliver excellent customer experiences
• Continuously strive to improve product knowledge and customer service skills through training and development opportunities
• Uphold company standards and policies, including but not limited to dress code, attendance, and performance expectations
• Demonstrate a strong work ethic and dedication to the job by being punctual, reliable, and proactive
• Communicate effectively with team members and management to ensure a smooth and efficient operation of the store
• Take initiative to identify and resolve any customer service issues or concerns
• Embrace opportunities for growth and development within the company
• Maintain a positive and professional demeanor at all times and adhere to company policies and regulations
• Strive to exceed sales goals and contribute to the overall success of the store