Retail Leader: Drive Sales & Team Growth

Red White and Blue Thrift; Laurel (MD); On-site; USD 58,000 - 63,000; Full time

Job summary

Red White and Blue Thrift in Laurel, MD, is seeking a Retail Manager to oversee daily sales-floor operations and drive exceptional customer service. You will lead the store team, train Retail Supervisors, and ensure staffing, scheduling, and visual standards align with sales goals.

Your role focuses on improving the customer experience, monitoring performance, and coaching staff to achieve productivity and revenue targets in a fast-paced thrift store environment.

Qualifications

• Proficiency in both English and Spanish is preferred.
• Excellent verbal and written communication skills.
• High level of computer proficiency (MS Office, Teams, Outlook, HRIS).
• Ability to work independently and complete assignments.
• High school diploma or GED preferred.
• Previous thrift, retail, warehouse, or customer-facing experience is preferred, but not required.

Responsibilities

• Oversee day-to-day retail operations, ensuring the sales floor is organized and stocked.
• Manage the retail floor schedule for adequate coverage and alignment with needs.
• Ensure backroom products are processed and displayed effectively.
• Drive sales and profitability by optimizing retail processes and the customer experience.
• Monitor sales data to identify trends and opportunities for improvement.

Skills

English/Spanish proficiency

Customer service

Communication skills

Computer proficiency

Education

High school diploma or GED

Tools

MS Office

Teams

Outlook

HRIS

Job description

Red White and Blue Thrift in Laurel, MD, is seeking a Retail Manager to oversee daily sales-floor operations and drive exceptional customer service. You will lead the store team, train Retail Supervisors, and ensure staffing, scheduling, and visual standards align with sales goals.

Your role focuses on improving the customer experience, monitoring performance, and coaching staff to achieve productivity and revenue targets in a fast-paced thrift store environment.