Retail Lead - Washington Nationals Team Store

Fanatics; Washington (District of Columbia); On-site; USD 27,207 - 31,684; Part time

Job summary

A global digital sports platform is seeking a Part-Time Retail Lead to enhance the game day experience and drive sales in Washington, DC. Responsibilities include managing operations, training staff, and ensuring customer satisfaction. Ideal candidates have previous leadership experience and excellent communication skills. This role offers a competitive salary range of $19.75 - $23.00 and requires availability for varied shifts including weekends. Join us and help create the ultimate shopping experience for sports fans.

Qualifications

• Previous leadership or management experience preferred.
• Able to balance and prioritize multiple projects.
• Available to work varied shifts including weekends.

Responsibilities

• Drive sales results through effective communication.
• Support back of house operations including stockroom organization.
• Train new employees and provide feedback on performance.

Skills

Confident demeanor

Leadership experience

Strong communication skills

Problem-solving ability

Ability to work under pressure

Job description

Overview

The Retail Lead plays a critical role in the store and/or venue assisting the Management Team with creating the ultimate game day and shopping experience for our fans by leading the front line selling effort. The Retail Lead will drive results through effective communication and team building. This position is part time depending on the specific needs of the property and will work a rotating schedule including days, nights, and rotating weekends.

Responsibilities

• Drive sales results by executing the sales/operations plans
• Support back of house operations; maintain stockroom organization
• Utilize business metrics in decision making, including but not limited to revenue targets, per cap and UPT
• Communicate expectations for assignments and projects to employees under your supervision
• Provide training and assistance to new employees as required
• Provide feedback to associates based on observed job performance, fan comments and knowledge of the work environment

Education, Experience & Requirements

• Drive sales results by executing the sales/operations plans
• Support back of house operations; maintain stockroom organization
• Utilize business metrics in decision making, including but not limited to revenue targets, per cap and UPT
• Communicate expectations for assignments and projects to employees under your supervision
• Provide training and assistance to new employees as required
• Provide feedback to associates based on observed job performance, fan comments and knowledge of the work environment

Job Knowledge, Skills & Abilities

• Possess a fun, outgoing, confident, professional demeanor
• Prior leadership or management experience preferred
• Ability to work well with all levels of management, build partnerships and direct team
• Ability to anticipate and solve problems, act decisively and persist in the face of obstacles
• Ability to represent Fanatics/League/Team Values and standards
• Able to balance and prioritize multiple projects while remaining calm under pressure
• Available to work varied shifts including weekend, closing and holiday shifts
• Strong verbal and written communication skills
• Ability to complete two step network duo verification for the rare instance where required to do so

Physical Demands

• Regularly required to sit, stand, reach, bend and move about the facility as needed
• Must be able to lift and carry up to 30 lbs.
• Game Day scheduling may have exposure to various weather elements if assigned location is outside of the shop

Salary

The salary range for this position is $19.75 - $23.00, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world. At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: Build Championship Teams; Obsessed with Fans; Limitless Entrepreneurial Spirit; Determined and Relentless Mindset.