Retail Lead & Manager on Duty: Drive Sales & Service

The Royal Standard; Birmingham (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

The Royal Standard in Birmingham, AL is seeking a proactive Store Manager on Duty to lead daily operations and deliver outstanding customer service. You will supervise associates, manage POS transactions, handle exchanges and refunds, and ensure the store meets sales goals while upholding policies and brand standards.

In this role you will coordinate opening and closing duties, oversee merchandise presentation, inventory, and staff tasks, and escalate issues to the Store Manager as needed.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of retail sales experience preferred.
• Proficiency with basic computing and POS systems.

Responsibilities

• Initiate and develop customer relationships and resolve service issues.
• Tend sales using POS for exchanges, refunds, transfers, etc.
• Aim to reach or exceed store sales goals and motivate staff to do so.
• Enforce store policies with customers and employees.
• Arrange merchandise displays and signage to promote sales.
• Maintain cleanliness and overall store appearance.
• Tag merchandise and verify accuracy of pricing and discounts.
• Oversee inventory and store supplies; perform opening/closing duties.

Skills

Communication skills

Reading comprehension

Numerical ability

Problem solving

POS experience

Microsoft Office

Education

High School Diploma or equivalent

Tools

POS system

Microsoft Excel

Microsoft Word

Email

Job description

The Royal Standard in Birmingham, AL is seeking a proactive Store Manager on Duty to lead daily operations and deliver outstanding customer service. You will supervise associates, manage POS transactions, handle exchanges and refunds, and ensure the store meets sales goals while upholding policies and brand standards.

In this role you will coordinate opening and closing duties, oversee merchandise presentation, inventory, and staff tasks, and escalate issues to the Store Manager as needed.